General Operations Manager

Via(17 days ago)

Sarasota, FLOnsiteFull TimeManager$110,000 - $160,000Operations

About this role

The General Operations Manager will lead a first-of-its-kind intermodal transit service in Sarasota, representing Via on-site and working within a fast-paced tech environment. This people-facing, entrepreneurial role requires building operational processes and shaping the service while collaborating with internal leadership and external partners. The position is fully in-person and focuses on driving service efficiency, customer experience, and community relationships.

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Required Skills

Operations Management
Team Leadership
Scheduling
KPI Reporting
Data Analysis
Regulatory Compliance
Stakeholder Management
Customer Service
Problem Solving

Qualifications

Bachelor's Degree

About Via

ridewithvia.com

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.

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