Genesys Backend Engineer

Wipro is seeking a Backend Engineer to develop and operate a highly available, omnichannel-enabled contact center infrastructure based on Genesys within the Contact Center and Remote Banking environment. The role focuses on designing backend services, APIs, and integrations while ensuring scalability, security, and operational resilience for the platform. Candidates will take ownership of the infrastructure, manage end-to-end implementations, and collaborate with product owners, architecture teams, and operations to drive innovation and compliance.