Orange
This role serves as the primary escalation point for design, build, and operational issues related to Genesys contact center solutions, ensuring service delivery aligns with agreed SOWs and SLAs. The position involves mentoring junior staff, managing complex incidents, and collaborating with engineering teams to finalize technical solutions and integrations. It requires expert-level knowledge of Genesys Cloud CX/Engage, IP telephony, and third-party application integrations within a 24/7 operational environment.
Headquarters
Issy-Les-Moulineaux, Île-De-France, France
Company Size
10001+ employees
Founded
1988
Orange is a multinational telecommunications company that provides mobile, broadband, fixed-line, and enterprise communication services. The company serves consumers, businesses, and public-sector organizations with connectivity, digital services, and IT solutions across multiple countries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Orange.
Orange didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role