Forward Financing
The Genesys Systems Engineer supports the contact center platform by translating business requirements into integrations and routing solutions across voice, SMS, and email. This role involves maintaining system health, troubleshooting technical issues, and collaborating with cross-functional stakeholders to optimize the customer and agent experience. The position requires working closely with Salesforce colleagues to implement scalable solutions and ensure platform stability.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2012
Forward Financing is a fintech lender that provides flexible capital solutions to small businesses across America, including revenue-based financing and business loans. The company emphasizes accessible eligibility criteria, a fast online application process with same-day funding, and a transparent approach tailored to the unique needs of small business owners. Over its decade-plus history, Forward Financing has helped more than 92,000 small businesses access over $4.8 billion in capital.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Forward Financing.