Gerente de Entrega de Servicios

EOS (2 months ago)

Madrid, SpainOnsiteFull TimeManager$112,180 - $148,460 (estimated)Service Delivery

About this role

The Service Delivery Manager will lead an onsite team at a major tech client in Madrid, accountable for driving service excellence across enterprise AV and collaboration environments. The role focuses on maintaining operational standards, governance alignment, and strong client relationships while overseeing team development and continuity. Success requires strategic leadership, a proactive data-driven approach, and solid domain knowledge of AV and conferencing technologies.

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Required Skills

Client Collaboration
Team Management
Performance Management
Workflow Oversight
Staff Communication
Service Governance
Training Delivery
Service Reviews
Data Analysis
Forecasting

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About EOS

eosits.com

EOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.

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