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German-speaking Customer Care Advisor at Clarivate - ApplyBlast

German-speaking Customer Care Advisor

Clarivate

2 months ago

3.6 on Glassdoor

Belgrade, Serbia

Hybrid

Full Time

Medior

0 applicants

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About this role

Join the Trademark team in Belgrade as a German-speaking Customer Care Advisor, providing professional and efficient service to key renewals customers, German law firms, and corporations. This role involves handling customer interactions, maintaining up-to-date profiles, and collaborating with internal teams to meet service level expectations. The position requires fluency in German and English, along with strong problem-solving and communication skills.

Responsibilities

Provide professional service to renewals customers and German law firms
Collaborate with business areas to meet customer expectations and service levels
Manage customer queries and ensure accurate profile updates

Skills

About Clarivate

clarivate.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

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Clarivate aims to fuel the world's greatest breakthroughs through enriched data, insights, analytics, workflow solutions and expert services. Find out more.