German-speaking Customer Expert

A customer-oriented German-speaking Customer Expert will serve as the primary point of contact for users of high-quality household appliances, providing end-to-end after-sales support and technical troubleshooting. The role involves resolving inquiries regarding product functionality, delivery issues, and refunds while maintaining high customer satisfaction through efficient and friendly service. This position requires collaboration with team members and the use of Salesforce CRM to manage customer interactions and cases.