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German-Speaking Customer Service Agent at Cross Border Talents - ApplyBlast

German-Speaking Customer Service Agent

Cross Border Talents

1 month ago

Remote

Full Time

Medior

0 applicants

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About this role

This remote position in Portugal involves supporting a prestigious travel project by assisting customers with cruise bookings and inquiries. The role focuses on providing detailed product knowledge, handling sales questions, and ensuring customer satisfaction through effective communication. Agents will guide clients through packages and promotions while maintaining accurate records of interactions.

Responsibilities

Assist customers via phone, email, and chat to book dream cruises
Handle sales inquiries and guide clients through packages and promotions
Resolve customer queries and upsell services to enhance experience

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.