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German-Speaking Customer Service Agent at Concentrix - ApplyBlast

German-Speaking Customer Service Agent

Concentrix

29 days ago

3.3 on Glassdoor

Remote

Contract

Junior

0 applicants

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About this role

Join a dynamic international customer service team as a German-Speaking Customer Service Agent, providing exceptional support to customers in the travel industry. You will be the first point of contact for customers, assisting with a wide range of travel-related inquiries in German and English while handling reservations, payments, cancellations, and refunds. The role offers the opportunity to work in both B2C customer support and B2B partner support within a fast-paced international environment.

Responsibilities

Provide customer support via phone, email, and messaging in German and English
Handle reservations, payments, cancellations, modifications, and refunds
Support partners with account and platform-related inquiries

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.