German Speaking Customer Service for Online Learning & EdTech Department
Mercier Consultancy(10 months ago)
About this role
A German Speaking Customer Service Representative in the Online Learning & EdTech department who will support German-speaking clients in navigating educational platforms and resolving inquiries. This entry-level role focuses on ensuring a positive learning experience by assisting with registrations, technical issues, and general customer needs while representing the company to learners.
Required Skills
- German
- English
- Customer Service
- Technical Support
- CRM
- Communication
- Problem Solving
- Multitasking
- Documentation
- Collaboration
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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