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German-Speaking Customer Service Representative (Remote) at Cross Border Talents - ApplyBlast

German-Speaking Customer Service Representative (Remote)

Cross Border Talents

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

A German-Speaking Customer Service Representative provides remote technical support to German-speaking clients, troubleshooting website-related issues via phone, email, and chat. The role involves guiding customers through solutions, documenting interactions in a CRM system, and escalating complex problems when necessary. This full-time position requires C2-level German proficiency and offers rotating shifts with comprehensive benefits.

Responsibilities

Provide remote technical support and troubleshoot website issues for German-speaking customers
Guide customers through website tools and resolve technical problems via phone, email, and chat
Document customer interactions and technical issues in CRM systems for tracking and follow-up

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.