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German-Speaking Customer Support Advisor (Inbound) at Cross Border Talents - ApplyBlast

German-Speaking Customer Support Advisor (Inbound)

Cross Border Talents

2 months ago

Budapest, Central Hungary, Hungary

Hybrid

Full Time

Junior

0 applicants

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About this role

The role involves providing inbound German-language support for a Swiss telecommunications client, handling customer calls to resolve billing, product, and technical issues while identifying sales opportunities. The advisor will update customer records, escalate complex cases as needed, and work rotational shifts on-site in Sofia with a hybrid option after four months.

Responsibilities

Handle inbound German customer support calls
Resolve billing, product, and technical inquiries
Identify sales opportunities and maximize customer satisfaction

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.