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German-speaking Customer Support Agent at Cross Border Talents - ApplyBlast

German-speaking Customer Support Agent

Cross Border Talents

18 days ago

Athens, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

A German-speaking Customer Support Agent is needed for a team based in Athens, Greece, serving as a front-line support role to field questions, solve problems, and ensure customer satisfaction. The position involves responding to inquiries across phone, chat, and email while maintaining accurate internal systems and case notes. This on-site role requires fluent German proficiency and the ability to manage multiple cases efficiently in a fast-paced environment.

Responsibilities

Field customer questions and resolve issues efficiently across phone, chat, and email
Maintain accurate internal systems and case notes while flagging recurring issues
Ensure customer satisfaction by solving problems and providing front-line support

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

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Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.