German Speaking Customer Support for Mobile Banking Services Department
Mercier Consultancy(10 months ago)
About this role
A German Speaking Customer Support Representative in the Mobile Banking Services team providing frontline assistance to German-speaking customers of a mobile banking platform. This entry-level role supports client adoption and satisfaction while representing the bank’s services during onboarding and ongoing account use.
Required Skills
- German
- English
- Customer Support
- Mobile Banking
- CRM
- Communication
- Problem Solving
- Multitasking
- Interpersonal Skills
- Training
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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