German Speaking Customer Support for Music Streaming Platform Department
Mercier Consultancy(10 months ago)
About this role
An entry-level German Speaking Customer Support Representative for a music streaming platform, helping German-speaking users navigate accounts, subscriptions, and platform features. The role focuses on delivering excellent user experience, documenting interactions, and coordinating with product and development teams to resolve issues.
Required Skills
- German
- English
- Customer Support
- Account Management
- Subscription Management
- Communication
- Problem Solving
- Attention To Detail
- Multitasking
- CRM
+1 more
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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