German Speaking Customer Support Online iGaming Department
Mercier Consultancy(11 months ago)
About this role
A German Speaking Customer Support Representative in the Online iGaming Department will act as the primary contact for German-speaking clients, assisting with inquiries related to accounts, game rules, and promotions. The role focuses on delivering clear information and effective solutions to create a positive gaming experience. This position supports customer satisfaction and loyalty while collaborating with internal teams and staying informed about industry trends and compliance.
Required Skills
- German
- English
- Customer Support
- Live Chat
- Phone Support
- Email Support
- Account Management
- Promotions
- Documentation
- Dispute Resolution
+5 more
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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