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German-speaking Customer Support Specialist at Lodgify - ApplyBlast

German-speaking Customer Support Specialist

Lodgify

2 years ago

4.3 on Glassdoor

Remote

Contract

Junior

0 applicants

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About this role

Lodgify is seeking a German-speaking Customer Support Specialist to provide personalized assistance to vacation rental owners via email, chat, and phone. The role involves guiding users through software features, troubleshooting technical issues, and collaborating with internal teams to improve the platform. It is a remote freelance contract position offering flexible work from home and competitive compensation.

Responsibilities

Deliver personalized support to German-speaking hosts via email, chat, and phone
Guide customers in integrating properties with major OTAs such as Airbnb, Booking.com, and VRBO
Investigate and troubleshoot technical issues and system configurations

Skills

About Lodgify

lodgify.com

Headquarters

Barcelona, Catalonia, Spain

Company Size

201-500 employees

Founded

2012

View Profile

Lodgify is a vacation rental software platform that helps property owners and managers build direct-booking websites and manage reservations. It provides a customizable website builder with an integrated booking engine, a channel manager to sync listings and availability across Airbnb/Booking.com/VRBO, and a centralized reservation system with payment processing. Lodgify also offers tools for automated messaging, pricing and availability management, reporting, and integrations with property-management services and third‑party apps. The product targets individual hosts and small-to-mid sized property managers looking to increase direct bookings and streamline operations.