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German-speaking Customer Support Specialist at Cross Border Talents - ApplyBlast

German-speaking Customer Support Specialist

Cross Border Talents

1 month ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves providing excellent customer support in German for users of a leading video streaming platform, handling inquiries via chat, email, and phone. The specialist will collaborate with internal teams to troubleshoot issues and deliver an outstanding user experience in a fast-paced, multicultural environment. The position requires fluency in German and at least a B2 English level, with flexibility to work rotative shifts from Monday to Sunday.

Responsibilities

Provide customer support in German for video streaming platform users
Handle inquiries via chat, email, and phone to ensure prompt resolutions
Collaborate with internal teams to troubleshoot issues and improve user experience

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.