German-Speaking Customer Support Specialist

A German-Speaking Customer Support Specialist in Bucharest serves as the primary representative for a German-speaking account base, managing and resolving customer inquiries across telephone, email, and web chat channels. The role focuses on delivering prompt, first-contact solutions while maintaining high quality benchmarks and documenting interactions in the central CRM database. This full-time, hybrid position requires fluent German and professional English skills to collaborate with internal teams and enhance customer service.