German-Speaking Product Support

This role involves providing comprehensive support to German-speaking Dexcom users through phone, email, and web forms, addressing inquiries related to the company's apps, software, and hardware. The position serves as the primary point of contact for users and healthcare professionals, ensuring accurate documentation and high-quality service while maintaining compliance with quality and regulatory standards. The successful candidate will troubleshoot technical issues, manage user accounts, and contribute to a collaborative and inclusive team environment.