Gestão de Centro de Serviços
Electrolux Group(1 month ago)
About this role
A Service Center Manager at Electrolux leads a Top Service unit in São Paulo responsible for delivering technical assistance, repairs, warranties and parts services to consumers. The role ensures high customer satisfaction, operational performance and unit profitability while working with cross-functional teams to support post-sales service excellence.
Required Skills
- People Management
- Operations Management
- After Sales
- KPI Monitoring
- Cost Control
- Process Improvement
- Lean Thinking
- SAP
- Training
- Customer Satisfaction
+1 more
Qualifications
- Bachelor's Degree
About Electrolux Group
electroluxgroup.comElectrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years.
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