GGN-398|AA|Chat|6-JuL-26

A General Customer Service representative at Teleperformance provides post-sale technical and non-technical support to business and consumer customers across omnichannel platforms including phone, chat, and text. The role involves analyzing and resolving customer issues in high-volume call centers or lower-volume complex inquiry environments, as well as acting as a liaison between customers and internal departments in distribution or return centers. Employees utilize advanced support technologies to deliver outstanding results while adhering to standard procedures for routine problem-solving.