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Global Advanced Analytics Support Manager at Rockwell Automation - ApplyBlast

Global Advanced Analytics Support Manager

Rockwell Automation

19 hours ago

3.7 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Global Advanced Analytics Support Manager leads the customer support function for Rockwell Automation's PavilionX advanced process control and model predictive control solutions. This role ensures service quality, customer confidence, and performance within Digital Managed Services by managing daily operations, escalations, and service delivery. The position involves partnering with customers, internal teams, and sales to meet support commitments and drive business growth.

Responsibilities

Lead the Pavilion support function including daily operations and customer engagement
Manage business operations for the support group including capacity planning and process improvement
Drive renewal and expansion opportunities and partner with sales teams to enable new engagements

Skills

About Rockwell Automation

rockwellautomation.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1903

View Profile

We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.