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Global Assist Specialist at Everbridge - ApplyBlast

Global Assist Specialist

Everbridge

2 months ago

3.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

Everbridge is seeking a Global Assist Specialist to provide 24/7/365 assistance to expatriate and business-traveling employees of its clients. The role involves handling initial incident reports, coordinating resource dispatch, and managing emergencies while ensuring effective communication. The position is remote, based in Hungary, and includes a rotating schedule of day and night shifts with a night shift allowance.

Responsibilities

Provide initial response and assistance to client situations worldwide
Coordinate medical treatment and security with clinical team and partners
Record incident details in case management system and ensure effective handover

Skills

About Everbridge

everbridge.com

Headquarters

Tysons, Virginia, United States

Company Size

1001-5000 employees

Founded

2002

View Profile

Everbridge is a SaaS resilience and critical-event management platform that helps organizations detect, assess, and respond to threats to people, assets, and operations. Its product suite includes mass notification, incident and response management, threat intelligence and monitoring, and business continuity tools — increasingly augmented with AI and analytics to automate detection and decision support. The platform is used by public sector agencies and large enterprises to coordinate alerts, protect employees, run continuity plans, and speed recovery during crises. Everbridge positions itself as a single hub for operational resilience and critical communications across distributed teams and complex organizations.