Global Customer Service Lead

Coffee Meets Bagel Job Board

23 days ago

Remote

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Coffee Meets Bagel is seeking a strategic and experienced Global Customer Experience Lead to guide the company's CX team through its growth. The role involves defining the global CX vision, building scalable support systems across regions and languages, and enhancing customer satisfaction through operational excellence and data-driven initiatives. The ideal candidate will bring deep CX expertise, leadership skills, and fluency in English and Mandarin.

Skills

About Coffee Meets Bagel Job Board

coffeemeetsbagel.com

Coffee Meets Bagel is a dating app built for people looking for serious, meaningful relationships rather than casual swiping. It delivers curated daily matches and encourages thoughtful profiles and conversation starters to prioritize quality over quantity. The product combines free and premium features to improve matching and visibility while emphasizing safety, privacy, and intentional dating. Coffee Meets Bagel is available on mobile and is used by singles who want a more deliberate approach to meeting partners.