Global Customer Success Consultant (FMCG Strategy)

NielsenIQ

6 days ago

Lisbon, Portugal

Hybrid

Full Time

Senior

0 applicants

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About this role

The Global Win‑Back Consultant at NIQ is responsible for leading strategies to recover lost clients through analytical insights and strategic initiatives. The role involves acting as a trusted advisor by translating complex data into actionable recommendations to retain clients and improve long-term partnership value. It requires collaborating across regions and with senior stakeholders to understand client needs and drive recovery efforts.

Skills

Qualifications

10+ years of experience in FMCG analyticsExperience in Client management and servicingStrong Communications skillsExperience with Data Analysis

About NielsenIQ

nielseniq.com

NielsenIQ (NIQ) is a global consumer intelligence and market measurement company that delivers "The Full View™" of consumer behavior. It combines retail sales, point-of-sale, e‑commerce and consumer panel data to provide comprehensive market research, category measurement and benchmarking across geographies. NIQ pairs that data with advanced analytics, predictive modeling and SaaS platforms to help CPGs, retailers and manufacturers identify growth opportunities, optimize assortment and pricing, and track performance. It also provides advisory and insights services to support innovation, media and shopper strategies.