genpact
The Global Delivery Leader 1 at Genpact develops and implements global operational excellence strategies to drive efficiency, quality, and scalability across delivery operations. This role involves leading and mentoring teams to embed a culture of continuous improvement, leveraging Lean, Six Sigma, and digital transformation methodologies. The position requires analyzing operational data, ensuring compliance with industry standards, and driving transformation programs to enhance customer experience and reduce costs. Collaboration with cross-functional teams and senior stakeholders is essential to align operational goals with business objectives.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1997
Genpact is an agentic and advanced technology solutions company that uses process intelligence and AI to deliver measurable outcomes for businesses. It enables digital transformation through intelligent automation, analytics, and process optimization across industries. With a global delivery network and deep domain expertise, Genpact partners with enterprises to reimagine operations, improve efficiency, and accelerate value from data-driven insights. The company emphasizes practical, ROI-focused technology solutions that blend AI, automation, and process excellence to drive tangible business results.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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