Global Desktop Support Team Lead

This London-based role provides high-class technical desktop support and strategic leadership to the Global Desktop Support Team at a hedge fund, ensuring uninterrupted performance for portfolio managers and executives. The position combines hands-on desktop support with day-to-day leadership of London support engineers, focusing on rapid issue resolution, EUC transformation, and maintaining strict service level agreements. Success requires a credible professional with a strong hedge fund background who can inspire confidence in senior leadership while driving continuous improvement and team development.