Global D&T AMS Executive – Express

The Global D&T AMS Executive – Express integrates into the global Express Digital & Technology end user support team, providing comprehensive knowledge and support for all Express Digital & Technology products and solutions. The role involves managing and resolving technical queries and day-to-day issues for the GSO and Aramex network while ensuring timely resolution of support tickets within agreed business SLAs. This position requires effective stakeholder engagement, knowledge sharing, and collaboration with internal teams and vendors to maintain high standards of support and drive service improvements.