Global IT Support Manager
BDA
About this role
The Global IT Support Manager leads worldwide support operations across 30+ locations in AMER, APAC, and EMEA, responsible for delivering a resilient, modern help desk experience that enables employees to work efficiently anywhere. This role drives zero-touch support, automation, AI-enabled troubleshooting, and modern asset lifecycle management while aligning support with IT Operations & Infrastructure strategy.
Skills
Qualifications
About BDA
bdainc.comBDA, Inc. is a branded merchandise and promotional products company that helps organizations source, design, and distribute custom products for employee engagement, customer marketing, and corporate gifting. It also provides e-commerce and fulfillment services to manage branded merchandise programs.
Recent company news
Advertising Specialty InstituteBDA Acquires Harper + Scott
Sep 5, 2025
PR NewswireBDA Acquires Harper + Scott to Bolster Creative Capabilities and Global Network
Sep 5, 2025
BDA PartnersBDA advises Rakus on sale of Rakus Partners to BREXA
1 month ago
Print & Promo MarketingPromo Insiders: Inside BDA’s Acquisition of Harper + Scott
Sep 12, 2025
The Business JournalsWoodinville's BDA acquires NYC creative agency in latest expansion move
Sep 8, 2025
About BDA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BDA.
Salary
$110k – $130k
per year