Global Operations Center Analyst
RSM US LLP(1 month ago)
About this role
RSM is hiring a Global Operations Center (GOC) Analyst to support the stability and availability of core IT systems in a 24x7 operations environment. The role focuses on analyzing outages and incidents, coordinating resolution across teams and third parties, and ensuring reliable service for internal users and customers. The position sits within an IT operations function supporting enterprise infrastructure.
Required Skills
- Network Monitoring
- Incident Response
- Troubleshooting
- Server Support
- Network Support
- LAN/WAN
- SD-WAN
- SCOM
- SolarWinds
- Orion
+10 more
Qualifications
- Bachelor’s Degree
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