Lam Research
The Global Product Support Engineering Manager oversees technical support for field engineers and technicians, collaborating with customers and internal teams to resolve complex semiconductor equipment issues. This role involves defining global support strategies, leading root cause analysis, and ensuring product readiness across the full lifecycle. The position requires managing a global team, driving continuous improvements, and maintaining high customer satisfaction standards.
Lam Research is a global leader in semiconductor process equipment and services that enable the manufacture of advanced integrated circuits. It designs and manufactures wafer-fabrication systems for etch, deposition, and cleaning processes used in chip production, serving memory, logic, and specialty applications. The company focuses on delivering high yields and scaling at leading-edge nodes through innovative, reliable equipment and comprehensive technical support. Lam collaborates with major chipmakers worldwide, maintaining a strong global footprint and a commitment to engineering at the atomic scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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