Global Program Manager

As a Global Program Manager on the Premier Support and Technical Account Management team, you will serve as the primary strategic partner for a select portfolio of enterprise customers, guiding them through every phase of their Zoom journey from implementation through long-term success. You will work at the intersection of customer relationships, technical complexity, and organizational coordination, bringing clarity and momentum to initiatives that span multiple teams and time zones. This role calls for someone who can operate confidently at the executive level while staying grounded in the details that drive delivery. You will collaborate closely with cross-functional partners across Zoom and within your customers' organizations to ensure consistent, measurable outcomes.