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Global Reservations Agent at Pursuit - ApplyBlast

Global Reservations Agent

Pursuit

2 months ago

3.1 on Glassdoor

Banff, Alberta, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

The Global Reservations Agent role involves helping guests plan, book, and modify reservations for hotels, attractions, and transportation across iconic destinations in North America. This position requires delivering exceptional customer service through phone, email, and chat while identifying opportunities to enhance the guest experience through upselling and cross-selling. The role offers a hybrid work schedule with three days in the office and two days remote, providing a pathway for career growth within the travel and hospitality industry.

Responsibilities

Help guests plan, book, and modify reservations across hotels, attractions, and transportation
Deliver exceptional service across phone, email, and chat
Identify opportunities to enhance the guest experience through upselling and cross-selling

Skills

About Pursuit

pursuit.com

Headquarters

Columbus, Ohio, United States

Company Size

1-10 employees

Founded

2011

View Profile

Pursuit (Pursuit Collection) is a travel and hospitality company that curates and operates tours, attractions, and lodging at iconic destinations. It connects guests to breathtaking places and inspiring local stories through guided adventures, sightseeing experiences, and immersive programs. Focused on elevated perspectives and memorable moments, Pursuit offers online booking and curated itineraries to help travelers discover signature natural and cultural sites.