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Global Resolution Engineer (Remote US) at WEKA - ApplyBlast

Global Resolution Engineer (Remote US)

WEKA

3 days ago

Remote

Full Time

Senior

0 applicants

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About this role

The Global Resolution Engineer at WEKA acts as the technical owner for complex customer escalations, analyzing the entire solution stack to identify root causes and deliver permanent fixes. This role requires deep expertise in Linux, distributed storage, and high-performance networking, with a specific focus on NVIDIA Cloud Partner and DGX Cloud environments. The engineer collaborates with development teams, mentors support staff, and contributes to product improvements and knowledge base resources.

Responsibilities

Own complex escalations end to end from first analysis to permanent fix
Analyze complete solution stack to isolate root cause across component boundaries
Act as subject matter expert for NCP and DGX Cloud environments

Skills

About WEKA

weka.io

Headquarters

Campbell, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

WEKA is an accelerated infrastructure company that provides NeuralMesh, an AI Data Platform (AIDP) purpose-built for agentic AI workloads. Its ecosystem includes NeuralMesh Axon (GPU-native AI storage), WEKApod (turnkey AI storage appliances), and Augmented Memory Grid (which extends GPU memory up to 1000x), enabling enterprises to eliminate latency, maximize GPU utilization, and reduce AI infrastructure costs. WEKA serves AI innovators, research teams, and enterprises across industries such as healthcare, financial services, energy, and media, supporting use cases from AI model training and inference to generative AI and high-performance computing.