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Global Retail Artificial Intelligence Senior Analyst at Santander - ApplyBlast

Global Retail Artificial Intelligence Senior Analyst

Santander

12 days ago

4.0 on Glassdoor

Madrid, Community of Madrid, Spain

Hybrid

Full Time

Senior

0 applicants

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About this role

The Global Retail Artificial Intelligence Senior Analyst supports the global Retail AI agenda for contact centers, operational processes, and process intelligence by translating business priorities into scalable AI, automation, and GenAI use cases. This role involves defining the AI roadmap, structuring use cases, conducting functional design, and coordinating delivery with cross-functional stakeholders to drive efficiency and customer experience improvements. The position requires collaboration with global and local teams to pilot solutions, capture value, and ensure compliance with responsible AI and regulatory standards.

Responsibilities

Support definition and prioritization of global Retail AI roadmap
Structure and assess AI use cases across business areas and countries
Coordinate delivery with platform teams and cross-functional stakeholders

Skills

About Santander

santander.com

Headquarters

Boadilla Del Monte, Community Of Madrid, Spain

Company Size

10001+ employees

Founded

1857

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Santander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.