Global Service Desk Associate
Apria(8 months ago)
IndiaOnsiteFull TimeSenior$107,989 - $146,654 (estimated)Information Technology
Apply NowAbout this role
Owens & Minor is seeking a Senior Service Desk Associate to support end users through the Global Service Desk within Infrastructure Managed Services. The role serves as a key front-line contact for IT support across multiple channels and acts as an escalation point within the service desk team. This position is part of a 24x7 support organization supporting a large, global healthcare enterprise.
Required Skills
- Service Desk
- Technical Support
- Incident Management
- ServiceNow
- Remote Troubleshooting
- PC Hardware
- Software Support
- Printer Support
- SLA Management
- Escalation Management
+5 more
Qualifications
- High School Diploma
- CompTIA A+
- CompTIA Network+
- ITIL
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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