Global Service Desk Associate
Apria(8 months ago)
About this role
Owens & Minor is hiring a Senior Service Desk Associate to support its Global Service Desk within Infrastructure Managed Services. The role serves as a primary point of contact for end-user IT support and acts as an escalation point within the service desk team. It operates in a 24x7 support environment supporting a large, global healthcare organization.
Required Skills
- Service Desk
- Technical Support
- Incident Management
- ServiceNow
- Troubleshooting
- Remote Support
- PC Hardware
- Software Support
- Printer Support
- SLA Management
+6 more
Qualifications
- High School Diploma
- CompTIA A+
- CompTIA Network+
- ITIL
- Associate Degree
- Bachelor’s Degree
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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