Apria

Global Service Desk Associate

Apria(8 months ago)

IndiaOnsiteFull TimeSenior$107,986 - $146,651 (estimated)Information Technology
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About this role

Owens & Minor is hiring a Senior Service Desk Associate to support its Global Service Desk within Infrastructure Managed Services. The role serves as a primary point of contact for end-user IT support and acts as an escalation point within the service desk team. It operates in a 24x7 support environment supporting a large, global healthcare organization.

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Required Skills

  • Service Desk
  • Technical Support
  • Incident Management
  • ServiceNow
  • Troubleshooting
  • Remote Support
  • PC Hardware
  • Software Support
  • Printer Support
  • SLA Management

+6 more

Qualifications

  • High School Diploma
  • CompTIA A+
  • CompTIA Network+
  • ITIL
  • Associate Degree
  • Bachelor’s Degree
Apria

About Apria

apria.com

Apria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.

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