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Global Service Manager at Harman International - ApplyBlast

Global Service Manager

Harman International

3 months ago

Eindhoven, North Brabant, Netherlands

Hybrid

Full Time

Director

0 applicants

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About this role

The Global Service Manager will lead the strategic and tactical direction of global service and spares operations for HARMAN's multi‑brand portfolio, overseeing authorized service partners, spares strategy, reverse logistics, and transformation initiatives. The role is responsible for end‑to‑end process design, performance management, fiscal accountability, and collaboration with product, engineering, and regional teams to ensure high‑quality service delivery and customer outcomes.

Responsibilities

Lead global service and spares strategy across multi‑brand portfolio
Oversee global network of authorized service partners and ensure performance compliance
Drive performance management using KPIs, analytics and continuous improvement initiatives