ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Global Support Centre Level 1 Engineer at Hitachi Vantara Corporation - ApplyBlast

Global Support Centre Level 1 Engineer

Hitachi Vantara Corporation

24 days ago

Kuala Lumpur, Malaysia

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role involves providing first-level remote technical support for Hitachi Vantara's enterprise-grade software and storage solutions to customers and field teams. The engineer will troubleshoot hardware and software issues, manage case escalations, and collaborate with internal and external stakeholders in a fast-paced, 24x7 support environment. The position requires strong customer service skills, technical aptitude, and the ability to work effectively within a global team.

Responsibilities

Provide first level remote technical support to customers and field teams
Assist in resolution of technical support issues including hardware and software configuration problems
Collaborate with internal and external customers to manage critical case status and escalate issues

Skills

About Hitachi Vantara Corporation

hitachivantara.com

Headquarters

Santa Clara, California, United States

Company Size

5001-10000 employees

Founded

2017

View Profile

Hitachi Vantara is the digital infrastructure and data operations arm of Hitachi that helps enterprises turn data into outcomes through storage, hybrid cloud, analytics, IoT/edge and data-management solutions. It delivers enterprise storage and converged infrastructure, software (including the Lumada platform), and professional and managed services to support digital transformation and integrate IT with operational technology. The company emphasizes sustainable, energy‑efficient "green IT" solutions and serves large organizations across industries with global deployment, consulting, and support.