Komatsu
The Global Support Engineer I provides 24x7 emergency support and technical assistance for Modular Mining Systems, ensuring product functionality and stability through troubleshooting, code changes, and system deployments. This role serves as the primary point of contact for escalated support tickets, collaborating with regional teams to diagnose issues and resolve customer problems. The position also involves validating product installations, assisting with new solution deployments, and contributing to continuous improvement initiatives to reduce support ticket volume.
コマツのコーポレートサイトです。コマツは、油圧ショベルやブルドーザーなどの建設・鉱山機械、フォークリフト、産業機械などに関する事業をグローバルに展開する総合機械メーカーです。
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Komatsu.