Midwestern
Gloo is seeking an entry-level IT Help Desk Technician to serve as the first point of contact for incoming support requests and internal IT needs. The role involves triaging and resolving customer-facing issues, performing straightforward bug fixes, managing account access, and maintaining knowledge base articles. Based in LATAM, the ideal candidate acts as a support engineer for both end users and the product while collaborating with developers to reduce repeat tickets.
Headquarters
Joplin, Missouri, United States
Company Size
51-200 employees
Founded
2012
Midwestern is a talent partner for the AI era of work, helping tech companies build and scale their teams through embedded talent, scoped projects, and recruiting services. They provide globally sourced, US-led senior talent who integrate seamlessly with client teams to deliver real product outcomes. Serving clients from Fortune 500 companies to startups, Midwestern offers flexible engagement models tailored to each company's needs and budget.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Midwestern.
Midwestern didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role