Gouvernant d'Etages
Mandarin Oriental Hotel Group(3 months ago)
About this role
The Floor Supervisor (Gouvernant(e) d’Étage) oversees assigned floors and public areas in a luxury hotel, ensuring high standards of cleanliness, safety, and guest service. The role acts as the leader of the housekeeping team and floor porters while representing Mandarin Oriental and Swiss Deluxe hospitality expectations in guest interactions.
Required Skills
- Housekeeping
- Team Management
- Guest Relations
- Key Control
- Complaint Handling
- Safety Compliance
- Multilingual
Qualifications
- Formation Hôtelière
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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