Governance & Excellence Manager France & Luxembourg
NTT DATA,(2 months ago)
About this role
The Governance & Excellence Manager FR/LU at NTT DATA ensures consistent quality and standardization of managed services across France and Luxembourg. The role defines and maintains quality frameworks and governance to enable operational excellence and strong client outcomes. It acts as the central liaison for cross-country alignment between FRA and LUX teams.
Required Skills
- Quality Framework
- Process Modeling
- ITIL
- KPI Reporting
- Continuous Improvement
- Governance
- Transition Management
- Service Delivery
- Risk Management
- Audit Compliance
+2 more
Qualifications
- Bachelor's Degree
- Master's Degree
- ITIL
- Six Sigma
- Quality Management Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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