Governance & Operations Lead

The Governance & Operations Lead drives governance, risk management, and operational excellence for the Card Payment Networks Team, managing critical controls and processes between Chase and major card networks like Visa and MasterCard. This role ensures compliance and robust oversight of payment network relationships by leading control strategies, managing agreements, and overseeing network compliance programs. The position requires collaborating with cross-functional teams to identify risks and support audits while maintaining strong communication with senior stakeholders.