Grand Central - EPIC Analyst Level III - Information Technology (Days)

The Analyst III serves as the primary support contact for the EPIC application, coordinating issues and ensuring the application's day-to-day operability. This role involves monitoring ticket queues, troubleshooting complex problems, and maintaining integration points with third-party applications. The position requires collaboration with cross-functional teams to drive upgrades, manage changes, and ensure compliance with organizational policies and service standards.