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Grants Management Systems Specialist II at State of Vermont - ApplyBlast

Grants Management Systems Specialist II

State of Vermont

4 months ago

Montpelier, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Grants Management Systems Specialist II serves as the primary operations and support specialist for the Vermont Agency of Education's electronic Grants Management System. This role acts as a subject matter expert, providing technical assistance, developing training materials, and resolving issues at the intersection of system functionality and grant administration processes. The position involves collaborating with program staff, fiscal teams, and software vendors to ensure efficient grant operations and user support.

Responsibilities

Serve as lead specialist providing first-level technical and business process support to users
Assess, prioritize, and resolve incoming requests from the ticketing system
Develop and deliver training curricula, coaching sessions, and webinars for stakeholders
Maintain detailed support logs and update user manuals and standard operating procedures
Support User Acceptance Testing and coordinate technical resolutions with vendors

Skills

Qualifications

Bachelor's degree in business management, accounting, public administration, or related fieldThree or more years of experience managing grants or public administration