Group Concierge (Event Coordinator) - Boston Harbor City Cruises
Hornblower Group Inc.
About this role
The Group Concierge handles post-purchase processes for group guests, coordinating logistics, upselling, and maintaining guest relationships. They serve as a point of contact during events, support sales efforts, and ensure smooth communication between guests, sales, and operations.
Skills
Qualifications
About Hornblower Group Inc.
hornblowercorp.comHornblower Group is a global leader in maritime transportation and sightseeing with more than a century of maritime and hospitality experience. The company operates commuter and tourist ferry services, sightseeing and dining cruises, private charters, and event and hospitality offerings across coastal and river destinations. Hornblower partners with cities and cultural sites to deliver safe, reliable transport and memorable visitor experiences by combining vessel operations with onboard dining and event services. It emphasizes scale, guest service, and sustainability to provide integrated travel and leisure solutions.
About Hornblower Group Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$34k – $47k
per year