Group Leader - Customer Service
CSL Innovation(29 days ago)
About this role
This position supports operations at a plasma donation center by overseeing reception activities and coaching front-line staff to ensure efficient donor flow. The role involves interacting with donors, explaining donation programs, and maintaining general knowledge of plasma pheresis processes and center policies.
Required Skills
- Donor Screening
- Reception
- Registration
- Fingerstick
- Training
- Customer Service
- Equipment Calibration
- Data Entry
Qualifications
- High School Diploma or Equivalent
About CSL Innovation
csl.comCSL is a leading global biotechnology company dedicated to creating lifesaving medicines. With a portfolio that includes therapies for rare diseases, immune deficiencies, and vaccines for influenza, CSL's mission is rooted in innovation and public health. The organization comprises three distinct businesses: CSL Behring, focused on plasma-derived therapies; CSL Seqirus, specializing in influenza vaccines; and CSL Vifor, addressing iron deficiency and nephrology. Since its founding in 1916, CSL has been committed to ensuring access to essential treatments for patients in over 100 countries.
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