Group Manager Operations
Encore Capital Group
About this role
The Group Manager Operations oversees the day-to-day management of specialist teams, handling escalations, process development, and customer interactions within the Legal Collections channel. The role involves managing people, projects, and relationships to improve performance and ensure compliance.
Skills
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
Recent company news
Vanguard Group Inc. Sells 77,020 Shares of Encore Capital Group Inc $ECPG
11 hours ago
Are Investors Undervaluing Encore Capital Group (ECPG) Right Now?
3 days ago
Encore Capital Group Insider Sells $500K in Stock
8 hours ago
The 5 Most Interesting Analyst Questions From Encore Capital Group’s Q4 Earnings Call
1 day ago
Encore Capital (NASDAQ: ECPG) director receives 347 deferred stock units grant
2 days ago
About Encore Capital Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Encore Capital Group.
Salary
$42k – $56k
per year