Encore Capital Group

Group Manager Operations

Encore Capital Group

5 days ago
Troy, MI
Onsite
Full Time
Manager
0 applicants
Encore Capital Group
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About this role

The Group Manager Operations oversees the day-to-day management of specialist teams, handling escalations, process development, and customer interactions within the Legal Collections channel. The role involves managing people, projects, and relationships to improve performance and ensure compliance.

Skills

Encore Capital Group

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

About Encore Capital Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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